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Review 8/30/2010
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We are a new business. We signed up for comprehensive services with ATT in May 2010. We just learned that United Telecom falsely changes our service through very unscrupulous tactics. They called, identifying themselves as an "agent" of ATT and that there were some legal confirmations they needed for AT&T and could we confirm with them. The person spoke extremely quickly making it sound like this is simply a proforma call on behalf of AT&T. We now know that this was the so-called "third party confirmation call"...which of course makes no sense since there was no other call...no sales call of any kind and no discussion of services, of pricing, etc. The person in customer service at United Telecom gave use the corporate address.
we are working with AT&T to take us back and reverse their very high early termination fees and we will not pay the United Telecom fees, which are exorbitant for services we don't want and didn't order. This was a total "scam" grossly misusing the "third party confirmation call" process.
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