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Review 4/1/2009
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People usually write when they are dissatisfied with a company or their services. It's human nature. I personally believe we should do the opposite. People, usually parents, should know where to go when they need help. I went to the Sylvan Learning Center in Glendale because our son was having difficulty in school and it was affecting his self-confidence. We met with the Director, Katherine and she listened to our concerns. Together, we made a plan to help our son. She and her staff were courteous, dependable and committed to my son's success. As parents, we do have to remember that we are a part of this process- we have t be consistent with their schedule, attend conferences and finish the recommended program. Otherwise, there's no one to blame but ourselves. The program works! My son is doing very well at Sylvan and at his school and the change in his self-esteem is priceless! I try to tell as many people as I can. I just wanted to give our heartfelt thank you.
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