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Review 10/26/2010
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1) Started the program in March 2010 and canceled October 25, 2010. Paid in $1,130.00 with absolutely no results or attention to my matter.
2) Never paid our creditors and now we have legal problems
3) Told not to respond to any of the creditors and not to pay any of the monthly bills. In addition instructed to forward all info received from creditors to Morgan Drexen Group and they would handle it appropriately. None of the creditors have been contacted nor paid and some are threatening lawsuits.
4) Morgan Drexen did not inform me that they had not negotiated anything with any debts of mine and will not for 12 more months. Had I known this I would of paid on my debts instead of paying Morgan Drexen for nothing. This is costing additional late fees and causing me to become deeper in debt. I trusted they stopped all payments and ongoing fees and charges on my credit cards.
I have included additional websites of others who have had the same unfortuant experience as I did.
http://www.la.bbb.org/Business-Report/Morgan-Drexen-100054427
http://800notes.com/Phone.aspx/1-800-868-1458
http://getoutofdebt.org/16497/morgan-drexen-and-some-of-the-consumer-complaints-against-them
How did you feel about the customer service experience you received? Horrible
Was the company easy to communicate with before or after you became a client? Not at all! It was horrible!
Did the company respond to your communications promptly? NO
What were the fees charged for the services you received? 226 a month
Was the program successful for you and accomplish the goals you had when you entered the program? NO
Did you have a really good experience you can share? HORRIBLE
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