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Complete HOAX & Rick Miller is a Hot Head
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I wish I could warn everyone about the conniving business this company is performing. Like everyone below, Rick Miller called our company and spoke to a customer service representative. He asked her for the ID on our printer. This is not something out
of the ordinary, as our trusted printer company calls for printer counts 1x/month for billing purposes. She was completely tricked. Before long, we received 3 invoices and a whole bunch of expensive toner. I contacted our printer company and they had not sent
them. We ONLY work with them, so that was when the red flag popped up. After much investigation, I found out our accounting department accidentally paid for the first invoice and we had received 2 more. I contacted Rick Miller to get to the bottom of this,
and he is convinced that he is conducting respectable 'business' and that our customer service rep (who's name he couldn't pronounce) placed the order. I told him we would be OK with paying the invoices if he could provide proof. He could not, even though
when you call their company it says that all calls are recorded for one reason or another. His way of leveling with us was to cover the cost of sending ALL of the toners back, and they would get rid of our $2k balance. I was not willing to let them keep all
of the toner and our first payment, so I told him that was not going to work for us. Because of the way the conducted business initially, I wasn't willing to let them have their cake and eat it too, for lack of a better term. Rick Miller then proceeded to
call me a witch, an awful person to work with, and many many more mean, rude, and hurtful things. Now we are at a point where we need to hand the entire case over to our corporate attorney's to handle, as his rash personality, unwillingness to reason, and
complete rudeness is entirely unbearable. I feel awful for anyone else who comes in contact with this man, and business. This exchange has been going on for the past 6 months, and he was yelling at me on the phone about 5 minutes ago - so everyone knows the
time frame.
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