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Review 11/5/2010
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I have assigned accounts for collection to Fidelity Creditor Service for years, for both property management and general business accounts. My attorney has had Fidelity collect on judgments. This agency is so "on it", I referred by doctor and my CPA. Fidelity has delivered consistent results. When money is collected, I receive a report outlining who paid, how much, and anything I need to know beyond that is answered by a customer service rep. I cannot say enough good things about this agency. A top-tier solution for any collection accounts!
I see negative comments from people - no wonder! They are probably people who owed money to somebody and were in collections - what else would they say? "Gee, I loved being called by this collection agency. They're much nicer than the other collection agencies who call me and were so nice when they asked me to pay my balance." Ridiculous. Fidelity is a solid resource for business professionals who want their bad debt collected. And they have done a great job for me and my associates.
And, I happen to know that the owner of Fidelity Creditor Service bought several other agencies in recent years and incorporated them into Fidelity. Fidelity has been in business forever, over 40 years - Metropolitan was probably one of those companies they acquired.
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