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Review 4/17/2010
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I had been a customer with Deviant Art for years. I had enrolled in their monthly billing subscription to print some of my art, after awhile I decided I no longer needed to use their service and tried to cancel the rebilling on my account. My account was deactivated and I thought all of my information would be taken off of the website but that was not so. My account is still being billed monthly to my personal checking account and my information cannot be accessed on their site to change it. After contacting customer service for the past 5 months the situation is still unresolved and Im still being billed monthly and cannot use anything on Deviant Art. So I still paying for a service I cannot even use.
The customer service is horrible, Im given the same cut and paste response nearly everytime I try to get help and now the company wont even acknowledge my emails asking for help with the situation.
Be very wary of using this site and putting your personal banking information on this site as you just may end up paying for more than you want.
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