Business's response - by ChadRon 2/26/2010
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Hello Dr. Tide,
We have made great improvements to our customer service division. In January 2008, we had different individuals working in our support division that are no longer with our organization; some for the same issues you have described.
While I have not experienced anyone being cursed at, I want to assure you that that will not happen to any customer of ours now or in the future. If ANY customer ever experiences this, I would encourage them to contact me directly and I will deal with it personally!
Greg Keil
Customer Service Manager
Lunarpages Web Hosting
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