4/2/2010 3:28 PM (PST)

Collection agencies are governed by a multitude of state and federal laws. The LABBB has an informational article on "How To Deal With a Collection Agency" at:

http://www.la.bbb.org/GIReport.aspx?DocumentID=69

There's lots of good info on dealing with collection agencies at this site too: www.privacyrights.org

What collection agency generated your inquiry?

4/2/2010 3:31 PM (PST)

I see now the tag for "Collection Information Bureau", so disregard previous question about what agency you were inquiring about. Have you submitted a complaint to the BBB and to the FTC? Check out the FTC site "bt Collection FAQs: A Guide for Consumers" at:

http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm

4/2/2010 3:36 PM (PST)

Thank you for the additiona information D. You would think by this agency's actions that it was the wild west where they can do whatever they want!